Refunds & Cancellation Policy

Every new account gets a 7-day free trial on its first business profile, with a starter allowance of AI replies, posts and images — no card required. We recommend using the trial to make sure klyk.shop fits your business before paying.

klyk.shop is a digital service. Your subscription activates immediately after Razorpay confirms the payment — there is no physical shipping. If a payment succeeds but your profile doesn't activate within a few minutes, contact us and we'll fix it or refund the charge.

Cancel anytime from Billing & plan in the app — no call, no email needed. Your profile keeps full access until the end of the period you've paid for, and simply isn't renewed after that. Cancelling stops all future charges.

Because the Service activates instantly and the trial lets you test everything first, fees already paid for a billing period are generally non-refundable, including for partly used periods.

We do refund in full in these cases:

· a duplicate charge for the same profile and period;
· a technical error on our side where the paid service could not be activated and we could not fix it;
· an amount charged after you had already cancelled.

Approved refunds go back to the original payment method through Razorpay, normally within 5–7 business days of approval (your bank may take a little longer to post it).

Email support@klyk.shop from your registered email with the payment reference (Razorpay payment ID or the invoice email) within 7 days of the charge. We respond to refund requests within 2 business days.

Switching a profile to a different plan or period takes effect from the next billing cycle; amounts already paid for the current cycle are not pro-rated or refunded.